Privacy Policy

Privacy Policy

This policy explains how Smoky Mountain Towing & Recovery handles information collected through this website. It covers what we collect, how it's used, the choices available to you, and the steps we take to protect it.

Information We Collect

We collect only the information you choose to give us — for example, your name, phone number, email address, and service details when you call, email, or submit the contact form on this site. We do not sell or rent this information to any third party.

How We Use It

Information you provide is used to respond to your request, dispatch a truck or technician, and follow up on service. With your permission, we may also use your contact information to follow up about a quote, a completed job, or future service updates.

Sharing

We do not share your information with outside parties except where necessary to fulfill your request — for example, coordinating with an insurance adjuster on an accident tow, or a property manager on an authorized private-property tow, only with the relevant context for that specific job.

Your Choices

You can ask us at any time, using the phone number or email on this page, to:

• Tell you what information we have on file for you
• Correct any inaccurate information
• Delete information we have on file for you
• Opt out of any future contact from us

Security

This site is served over HTTPS, and any information submitted through our contact form is transmitted securely. Access to customer information is limited to staff who need it to dispatch and complete a job.

Updates to This Policy

This policy may be updated from time to time; any changes will be posted on this page.

Questions

If you have a question about this policy or your information, contact us at (865) 385-0045 or dispatch@smokymountaintowing.example.